Helping Hotels, Pub Groups and Coffee Chains Resolve Their People Challenges

Specialist HR Services for the Hospitality Industry

So, you can focus on serving your customers and growing your business.

HR for the Hospitality Industry – Here’s How We Help

Sponsorship

Save time and money recruiting and retaining talented chefs

Support to navigate the maze of Sponsorship

Sponsorship Licenses
Sponsorship Certificates
Recruit Chefs from Overseas

Redundancy

Take the anxiety and stress out of Redundancy Management

Redundancy Packages to suit your in-house capabilities

Redundancy Support
Redundancy Support & Review
Redundancy Outsourced

TUPE

Stay on the right side of HR Law with TUPE Management

TUPE to suit your in-house capabilities

TUPE Support
TUPE Support & Review
TUPE Outsourced

HR for Hospitality

Need expert HR Advice & Support?

HR Packages to complement your in-house team

HR Done for You
HR Done with You
Ad-hoc HR Advice
Mentoring & Training
Trusted Advisor

Cropped shot of a young male chef cooking in a restaurant kitchen

Sponsorship Licences and Certificates

The hospitality industry is experiencing unprecedented challenges. It’s become harder and more expensive to find, recruit and retain talented chefs and loyal waiting staff.

Frances Gillespie HR specialises in helping Hotel Owners successfully navigate the maze of Sponsorship Licences, Sponsorship Certificates and sourcing staff from abroad, to successfully and cost effectively recruit chefs.

Redundancy HR Advice and Support

The redundancy process is complex, can be confusing and needs to be managed sensitively.

As experts in efficiently and sympathetically managing the human side, as well as the compliance requirements of redundancies, Hotel Managers and Hospitality Business Owners turn to Frances Gillespie HR as their redundancy guide, facilitator and trusted advisor.

TUPE HR Advice and Support

Merges and acquisitions, particularly in pub and coffee chains, require careful TUPE management.

As experts in efficiently and sympathetically managing the human side, as well as the compliance requirements of TUPE, Hotel Managers and Owners and HR Administrators turn to Frances Gillespie HR as their TUPE guide, facilitator and trusted advisor.

HR for Hospitality

Things move fast in the world of hospitality and HR is no exception.

When you need answers to your HR questions, you want someone who responds quickly and understands the industry.

Our specialist expertise and reliability are what our clients value.

Whether you have an HR Manager who needs support and guidance on the more complex HR areas or you’re looking to completely outsource your HR we have an HR package to suit your needs.

Why Choose Frances Gillespie HR

Frances Gillespie has over 20 years of experience in hospitality HR.

Frances has a wealth of practical experience – allowing you to feel assured of sensible, pragmatic HR solutions tailored to your exact needs.

Our clients value Frances’s commercial experience and operational understanding of the hospitality industry Frances, to deliver workable HR solutions that deliver the desired results.

Why Choose Frances Gillespie HR

Frances Gillespie has over 20 years of experience in hospitality HR.

Frances has a wealth of practical experience – allowing you to feel assured of sensible, pragmatic HR solutions tailored to your exact needs.

Our clients value Frances’s commercial experience and operational understanding of the hospitality industry Frances, to deliver workable HR solutions that deliver the desired results.

Here’s Why Our Clients Love Frances Gillespie HR

Having worked closely with Fran for 10 years through various ventures, I cannot imagine taking care of business without her.

Her professionalism and expertise, coupled with her commercial awareness and most importantly her innate sense of the right way to treat people, have been invaluable, particularly where a healthy company ethos is key.

Quite simply, for all things HR, recruitment, training and personal development (myself included), she is the answer.

Alex Derrick, Managing Director, The Capital Pub Company Plc

I have no hesitation in recommending Frances Gillespie, a Master of HR Strategies, whom I had the pleasure of working with at The Capital Hotel in London & at Lucknam Park Hotel & Spa, both Five Red Star hotels.

What sets Frances apart is her ability to quickly & efficiently get things done. She achieves this for the employer by assessing, quantifying and managing risk and communicates this in such away that difficult decisions become relatively easy. A process that is clear safe and most importantly achievable.

She is courteous, considerate and mindful there is at times a human being who will be impacted.

Harry Murray MBE. MI. FIH, Chairman, Lucknam Park Hotel & Spa

Frances is clever. She takes an intellectual, broad view of any situation you present her with. She is also a pragmatist with a really good understanding of the day to day challenges of running a (licensed / restaurant) retail business.

Not only can she sort out straightforward, and not so straightforward, HR issues, she can immerse herself in the business and become a very useful member of the development or operating team as required.

CEO , The City Pub Company West Plc

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